.banner-nps-contenedor {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 600px;
    height: 328px;
    background-color: var(--bs-body-bg);
    border-radius: 0.75rem;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    z-index: 9999;
    opacity: 0;
    transform: translateY(16px);
    transition: opacity 0.3s ease, transform 0.3s ease;
}

.banner-nps-contenedor.banner-nps--visible {
    opacity: 1;
    transform: translateY(0);
}

.banner-nps-encabezado {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 1.25rem 1.25rem 0.2rem;
}

.banner-nps-cuerpo {
    padding: 1rem 1.25rem;
}

.banner-nps-pie {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.75rem;
    padding: 0.75rem 1.25rem 1.25rem;
}

.banner-nps-pie .btn {
    justify-content: center;
}

.banner-nps-grupo-puntuacion {
    display: flex;
    gap: 0.375rem;
    flex-wrap: nowrap;
    margin-bottom: 0.5rem;
}

.banner-nps-btn-puntuacion {
    flex: 1;
    border: 1px solid var(--bs-border-color);
    background-color: var(--bs-body-bg);
    color: var(--bs-secondary-color);
    border-radius: 0.5rem;
    padding: 0.5rem 0;
    font-size: 0.875rem;
    text-align: center;
    cursor: pointer;
    transition: border-color 0.2s ease, color 0.2s ease;
    min-width: 0;
    width: 50px;
    height: 56px;
}

.banner-nps-btn-puntuacion:hover,
.banner-nps-btn-puntuacion--activo {
    border-color: var(--bs-primary, #0d6efd);
    color: var(--bs-primary, #0d6efd);
    font-weight: 500;
}

.banner-nps-etiquetas {
    display: flex;
    justify-content: space-between;
    margin-bottom: 0.25rem;
}

.banner-nps-etiquetas span {
    max-width: 52px;
    text-align: center;
    line-height: 1.3;
}

.banner-nps-textarea {
    resize: none;
    font-size: 0.875rem;
}

.banner-nps-icono-gracias {
    font-size: 2.5rem;
}

.banner-nps-paso-gracias .banner-nps-cuerpo-gracias {
    padding-top: 2rem;
}

.banner-nps-paso-gracias .banner-nps-pie-gracias {
    padding-top: 1.75rem;
    padding-bottom: 1.5rem;
}